Contact Us

Got a question about one of the sweepstakes casinos we cover, spotted an outdated bonus figure, or just want to flag something we got wrong? Here's how to reach us and what we can (and can't) help with.

How to reach the team

The quickest way to contact us is by email at [email protected]. Send us as much detail as you can — the site name, the page you were reading, and what you noticed — and we'll get back to you as soon as we're able to review it. We read every message, though response times can vary depending on volume.

What we can help with

• Corrections to bonus terms, coin amounts, redemption minimums or excluded-state lists that have changed since we last checked
• Questions about how we score and rank the sites listed on Sites like High 5 Casino, including sites like Crown Coins, Spinblitz, Lone Star, or any other operator featured on our comparison pages
• Feedback on your own experience signing up, claiming a welcome offer, or redeeming Sweeps Coins at a site we've reviewed
• General questions about how the sweepstakes model works — the difference between Gold Coins and Sweeps Coins, No Purchase Necessary entry, or how state availability is decided
• Reports of broken links, incorrect information, or anything on the site that reads as unclear or outdated

What we can't help with

We're an independent comparison site, not the sweepstakes operators themselves. That means we can't process redemptions, verify your identity, resolve account issues, or speak on behalf of any casino listed on our pages. If you're having trouble with a specific site — a delayed redemption, a locked account, a bonus that didn't apply — you'll need to contact that operator's own customer support team directly, since only they hold your account details.

Similarly, if you're concerned about your own play or think you might need support around gambling behavior, please see our Responsible Gambling page for tools and the national helpline, rather than emailing us for that kind of guidance.

Before you write in about a specific offer

This niche moves fast — welcome bonuses, Gold Coin package pricing, redemption minimums and excluded-state lists all change without much notice. If you think a number on one of our pages is wrong, it helps to tell us the exact figure you saw on the operator's own site and the date you saw it, so we can verify and update accordingly. We do not guarantee any bonus, coin amount, or redemption time quoted on this site remains accurate after our last review date, and we update pages as we reverify terms.

How our editorial process works

Every ranking on Sites like High 5 Casino is built from published, verifiable terms — game counts, welcome offers, redemption minimums, playthrough requirements and state restrictions — checked against each operator's own site and terms pages. Commercial relationships with the sites we list do not decide their position in our rankings; scoring is based on the criteria explained on our comparison pages. If you'd like more detail on how a specific ranking was reached, mention the page and site in your message and we'll point you to the relevant section.

Who's behind this site

You can read more about Sites like High 5 Casino, what we cover, and how we approach reviewing sweepstakes casinos on our About Us page. Our full disclosure on affiliate relationships and how the site is funded is also covered there, alongside our Terms and Conditions.

A reminder before you play anywhere

Sweepstakes casinos are a social gaming model — you play with Gold Coins for fun and Sweeps Coins that can be redeemed for cash prizes, with No Purchase Necessary entry available through signup bonuses, daily logins and mail-in requests. They are not real-money gambling sites, and no purchase is ever required to play, win or redeem. Availability varies by state and changes over time, so always confirm current eligibility and terms directly with the operator before signing up. Play is intended for adults aged 18 and over (21+ where an operator requires it). If gambling-style play is ever less than fun, free support is available through the National Problem Gambling Helpline at 1-800-GAMBLER, and further tools are listed on our Responsible Gambling page.